This qualification is aimed at individuals who are interested in working within the logistics sector, in particular within a warehousing environment. It covers the underpinning knowledge requirements to be able to store and receive goods appropriately, as well as exploring how to process and dispatch orders.
The principles of effective customer service as well as an understanding of key health and safety legislation are also essential elements of this qualification.
To successfully achieve this qualification, learners will be expected to undertake 110 guided learning hours.
This qualification is assessed by completion of a learner workbook.